THE GARDNER TEAM CLIENT & CUSTOMER SERVICE STANDARDS
The Gardner Team was founded by Linda and Tom upon one basic belief........., that our job is not with brick, mortar and parcels of land, but with PEOPLE....PEOPLE who sell their homes through us, PEOPLE who buy their homes through us... but first, last and always...PEOPLE. Our philosophy has never changed. We know that our success is based entirely upon our ability to satisfy the real estate needs of PEOPLE. Therefore, our caring PEOPLE, the essence of our Team, make the following pledge to you:

BUYERS

To provide unsurpassed SERVICE to help you BUY your home in the SHORTEST TIME, with the LEAST INCONVENIENCE to you... OUR CUSTOMER...WE WILL...

  • Initiate and maintain constant and continuous communication with you.
  • Carefully analyze your needs, being sensitive to your special requirements.
  • Orient you to current market conditions.
  • Provide helpful community data.
  • Explain local real estate practices and procedures.
  • Provide information of financing alternatives.
  • Thoroughly analyze the entire inventory of homes on the market.
  • Provide information on selected properties that meet your needs.
  • Avoid wasting your time.
  • Professionally show selected properties.
  • Explain process of offer presentations.
  • Carefully review the offer to purchase.
  • Conscientiously facilitate the negotiations.
  • Explain post-purchase activities and responsibilities.
  • Follow-up on post purchase activities.

Central Oregon Real Estate!
Bend Oregon, Sisters Oregon, Redmond Oregon, Sunriver Oregon, LaPine Oregon

SELLERS

To provide unsurpassed SERVICE in order to SELL your home at a FAIR MARKET PRICE, in the SHORTEST TIME, with the LEAST INCONVENIENCE to you...OUR CLIENT...WE WILL...

  • Initiate and maintain constant and continuous communication with you.
  • Carefully analyze your needs, being sensitive to your special requirements.
  • Provide local, national or international relocation assistance.
  • Carefully review the Listing (Agent) Agreement.
  • Explain the local real estate practices and procedures.
  • Review applicable Seller Financing Alternatives.
  • Present a market value analysis of your home after a thorough study of current market conditions.
  • Develop and explain a marketing plan of action for your home.
  • Discuss preparing your home for showing.
  • Promote your home to prospective local and out-of-town buyers.
  • Promote your home to all fellow Realtors®.
  • Coordinate all appointments and showings.
  • Present an updated market value analysis of your home when changing market conditions warrant same.
  • Explain process of offer presentation.
  • Review all terms and conditions of the offer to purchase.
  • Conscientiously facilitate the negotiations.
  • Explain post-sale activities and responsibilities.
  • Follow-up on post-sale activities.

 

 

web site design by Tracy George Graphics
trgeorge@bendbroadband.com
© 2000 - 2006
The Gardner Team
1-541-389-7369
1-800-464-2363
Fax: 541-317-0513
Linda Gardner, Real Estate Principal Broker,
CRS, ABR, GRI

Tom Gardner, Real Estate Principal Broker,
CRS, ABR, GRI
Doctorate of Jurisprudence
E-Mail: gardnerteam@bendcable.com